AIMHealth Innovation Lab at Florida State University

A web-based AI chatbot designed to tackle behavioral change via DBT and chain analysis.
OVERVIEW
Led by Dr. Liying Wang at AIMHealth Innovation Lab, GLOW was created to support the emotional regulation of patients using Dialectical Behavior Therapy (DBT) and chain analysis. The system bridges clinical insight and user-centered design to create a trustworthy AI mental health tool that complements therapy practices.
Role
UX Researcher
UX Designer
Tools
Miro, Figma & Figjam
PROBLEM
AI-powered mental health chatbots often lack clinical validation and struggle to deliver consistent, empathetic, and digestible support.
With the rise of generative AI and normalization of regular use of AI chatbots such as ChatGPT, misuse has been an increasingly large problem.
PROCESS
PHASE 01
1
Idea Assignment
2
User Research
3
Design System Ideation
PHASE 02
4.0
Desktop Design
4.1
Usability Testing
4.2
Improvement
PHASE 03
5.0
Mobile Integration
5.1
Usability Testing
5.2
Improvement

IDEA ASSIGNMENT
loREM
USER RESEARCH
loREM
DESIGN SYSTEM
loREM
DESKTOP DESIGN
loREM
USABILITY TESTING
loREM
IMPROVEMENT & HANDOFF
loREM
IDEA ASSIGNMENT
loREM
USER RESEARCH
loREM
DESIGN SYSTEM
loREM


